Radke Law, PLLC (“Radke Law,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when communicating with our firm through text messaging (SMS/MMS).
This SMS Privacy Policy explains how we collect, use, protect, and disclose information associated with our text messaging services.
1. Information We Collect
When you communicate with Radke Law by text message or consent to receive SMS communications, we may collect:
- Your name and mobile telephone number.
- Your text messages and our responses.
- Information you voluntarily provide regarding legal matters or requests for legal services.
- Communication preferences and SMS consent records.
- Message delivery information, timestamps, and related technical data.
2. How We Use Your Information
We use information collected through SMS communications to:
- Respond to inquiries regarding our legal services.
- Communicate with current and prospective clients.
- Schedule and confirm consultations and appointments.
- Provide case-related updates and administrative notifications.
- Request documents or information necessary to provide legal services.
- Respond to questions and provide customer support.
- Maintain records and comply with applicable legal and professional obligations.
We do not use your SMS information for unrelated marketing purposes without obtaining any consent required by applicable law.
3. SMS Consent and Opt-In
By affirmatively consenting to receive SMS messages from Radke Law, you authorize us to send text messages to the mobile number you provide.
Messages may include appointment reminders, consultation confirmations, responses to inquiries, case-related communications, and other information related to our legal services.
Consent to receive text messages is not a condition of purchasing or receiving legal services.
Message frequency varies depending on your communications with our firm and the nature of your legal matter.
Message and data rates may apply.
4. SMS Privacy and Non-Sharing Policy
Radke Law does not sell, rent, or share your mobile telephone number, SMS opt-in information, or text messaging consent with third parties or affiliates for marketing or promotional purposes.
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
We may use trusted technology and telecommunications service providers to facilitate the delivery and administration of our SMS communications. Such providers may process information only as necessary to provide services on our behalf, subject to applicable contractual and confidentiality obligations.
We may also disclose information when required by law or when otherwise legally permitted or necessary to provide authorized legal services, consistent with our professional obligations.
5. Opting Out of SMS Communications
You may opt out of receiving text messages from Radke Law at any time.
Reply STOP to any text message from Radke Law to unsubscribe.
After submitting an opt-out request, you may receive a confirmation message. We will discontinue further messages covered by your opt-out request unless you subsequently provide renewed consent or a message is otherwise legally permitted.
You may also contact our office directly to request that SMS communications stop.
6. SMS Assistance
For assistance with our text messaging services:
Reply HELP to any text message from Radke Law.
You may also contact us at:
Radke Law, PLLC
Phone: (813) 586-4242
Website: https://radkelawfirm.com
7. Information Security and Confidentiality
Radke Law takes reasonable administrative, technical, and organizational measures to safeguard personal information.
However, SMS messaging is not guaranteed to be secure or encrypted end-to-end. We encourage clients and prospective clients to avoid transmitting highly sensitive information, including Social Security numbers, financial account credentials, and confidential documents, through ordinary text messaging unless specifically instructed to use an approved secure method.
Communicating with Radke Law by text message does not, by itself, establish an attorney-client relationship. An attorney-client relationship is established only through an appropriate agreement with the firm.
8. Information Retention
We retain SMS communications and related information for as long as reasonably necessary to provide legal services, maintain business records, comply with applicable laws and professional obligations, resolve disputes, and enforce our agreements.
When information is no longer required, we take reasonable steps to securely delete or otherwise dispose of it, subject to applicable retention requirements.
9. Changes to This Policy
Radke Law may update this SMS Privacy Policy periodically to reflect changes in our practices, technology, or applicable legal requirements.
Any updates will be posted on our website with a revised effective date.
10. Contact Information
If you have questions about this SMS Privacy Policy or how Radke Law handles your information, please contact:
Radke Law, PLLC
Phone: (813) 586-4242
Website: https://radkelawfirm.com